An introvert’s guide to conference calls

An introvert’s guide to conference calls

My introvert story so far…

On Wednesday, after 4 hours of back to back video calls (which were all amazing I must add) I sat in the sofa and Mischka looked at me, put her paw on my hand, and she understood my exhaustion. Now, I love that this situation has allowed us all to have so many more conversations, interactions, and utilise technologies that bring many of us together. However, as a self-confessed introvert, it can be incredibly draining having calls each day taking up 2 to 3 hours in total.

Now, I don’t know about you, but my usual working life is often an introvert’s dream! I have probably 1 or 2 20 minute calls on a Monday where clients are checking up on projects and sharing new ideas, and I carry out sales calls for one of my other clients which, on a busy day, 2 people answer, so this amount of calls, particularly on video, got a bit overwhelming last week.

My top tips for introverts doing conference calls

  • Don’t ever do the calls back to back. I cannot stress enough how important it is to have a real break between calls. If your break is following up with an email, completing a design task, getting a cup of tea or coffee, or simply standing up and doing jumping jacks, I recommend you do it. No one is going to loose their business because you asked to do a call 20 minutes later than they asked.
  • Plan your day as much as you can. If you’re having a similar experience as me, many of your clients are picking up the phone to just call you. That’s great, that shows they trust you and want to speak with you. However, if you have loads of other planned calls, let them know how long you have (with a break time for before the next call) so they know there’s a limit on the time you can speak for. You can perhaps let clients know your availability for calls, which could be an excellent solution to this. It’s then a first come first answered situation.
  • Check in with yourself. How are you doing? Is today an exhausting day or have you the energy to give to more calls coming your way? If you’re getting to the peak of your giving levels, let clients know you’re now in head down work and can’t answer calls for an hour. They won’t loose their minds, they get it and probably will be grateful you’re prioritising work.
  • Embrace the 40 minute limit! I was getting frustrated by the Zoom limit on calls, but it’s actually a fantastic way to prevent over talking. It keeps everyone on the call limited to important conversations, and can keep me alert and invested. Embrace that limit, I find any more than an hour and I start to falter.

Whatever you feel like right now, it’s OK. We need to take care of ourselves so we can take care of our clients and loved ones. However you re-energise, whether it be playing a game, reading a book, listening to the birds in your garden, or cuddling your dog – give yourself a chance to recharge your battery so you can go out and charge other’s.

Good luck fellow introverts, you got this.

Paul Smith – WOT Travel

I have been using the expert services of AmethystPA for several months now, for my social media and website needs, and have been delighted with what they offer.

Both Hannah and Dinah take the trouble to engage me with my requirements and then go away and plan their attack, based upon these needs.

They never fail to come up trumps with excellent Twitter and blog posts, and have so far created an excellent total makeover of my website, with work in progress.

I would not hesitate to recommend AmethystPA to anyone, as you would be in safe and competent hands.

Price-wise, their rates are sensible and far from expensive. Everything that is asked of them is done, and you get valuable input to enable you to consider other options.

Cemanthe McKenzie-Hoult

I first met Hannah through Twitter and bringing her onboard to be my PA was certainly one of the best business decisions I’ve made so far. I’d been through quite a few PAs by the time I found her, and was beginning to despair of ever finding someone I could trust.


She’s efficient, friendly, trustworthy and reliable‚Ķ everything you need in a right hand woman who has access to your business and clients. I love the fact that she supports and encourages me in whatever needs doing, and looks after the business and our clients when I need to go away for some R&R. Highly recommend the services of Amethyst, you’ll wonder what you ever did without her.

Jude Price

Hannah was warm, friendly and down to earth and made the training session fun.
We covered a lot of topics which will be of enormous help to me.
I thought the interactive tasks for us to do at the end of each module worked well and a very practical way of us remembering what we had been told.

Elaine Sullivan

Hannah’s workshop was fun, interactive and very informative, her knowledge on the subject is amazing.

I came away from the workshop much the wiser eager to put her suggestions and recommendations into action.