My introvert story so far…

On Wednesday, after 4 hours of back to back video calls (which were all amazing I must add) I sat in the sofa and Mischka looked at me, put her paw on my hand, and she understood my exhaustion. Now, I love that this situation has allowed us all to have so many more conversations, interactions, and utilise technologies that bring many of us together. However, as a self-confessed introvert, it can be incredibly draining having calls each day taking up 2 to 3 hours in total.

Now, I don’t know about you, but my usual working life is often an introvert’s dream! I have probably 1 or 2 20 minute calls on a Monday where clients are checking up on projects and sharing new ideas, and I carry out sales calls for one of my other clients which, on a busy day, 2 people answer, so this amount of calls, particularly on video, got a bit overwhelming last week.

My top tips for introverts doing conference calls

  • Don’t ever do the calls back to back. I cannot stress enough how important it is to have a real break between calls. If your break is following up with an email, completing a design task, getting a cup of tea or coffee, or simply standing up and doing jumping jacks, I recommend you do it. No one is going to loose their business because you asked to do a call 20 minutes later than they asked.
  • Plan your day as much as you can. If you’re having a similar experience as me, many of your clients are picking up the phone to just call you. That’s great, that shows they trust you and want to speak with you. However, if you have loads of other planned calls, let them know how long you have (with a break time for before the next call) so they know there’s a limit on the time you can speak for. You can perhaps let clients know your availability for calls, which could be an excellent solution to this. It’s then a first come first answered situation.
  • Check in with yourself. How are you doing? Is today an exhausting day or have you the energy to give to more calls coming your way? If you’re getting to the peak of your giving levels, let clients know you’re now in head down work and can’t answer calls for an hour. They won’t loose their minds, they get it and probably will be grateful you’re prioritising work.
  • Embrace the 40 minute limit! I was getting frustrated by the Zoom limit on calls, but it’s actually a fantastic way to prevent over talking. It keeps everyone on the call limited to important conversations, and can keep me alert and invested. Embrace that limit, I find any more than an hour and I start to falter.

Whatever you feel like right now, it’s OK. We need to take care of ourselves so we can take care of our clients and loved ones. However you re-energise, whether it be playing a game, reading a book, listening to the birds in your garden, or cuddling your dog – give yourself a chance to recharge your battery so you can go out and charge other’s.

Good luck fellow introverts, you got this.